Becoming More Efficient: Duke Realty Case Study

“Real estate taxes are the single largest operating expense for most real estate property companies,” says Ken Rogers. As Director of Real Estate Taxes at Duke Realty, Ken oversees the real estate tax function for the company. From ensuring timely payment of all tax bills to reviewing and appealing property tax assessments, he must find ways to reduce time spent on low value tasks and improve efficiency in his department. On top of that, managing real estate tax “becomes a key issue when you are leasing space to tenants.”

The organization needed to find a way to manage “low-value tasks in an efficient, cost-effective way,” and empower staff to spend more time on higher value tasks within the business.

Discover how Duke Realty managed to remove the most tiresome parts of the tax management process with itamlink.

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