Overcoming Data Challenges: Forest City Case Study

Founded in 1920 and based in Cleveland, Ohio, Forest City’s diverse portfolio includes hundreds of premier properties spread throughout the United States. “Real estate tax is one of the largest operating expenses for investment real estate,” says Richard Morehouse (Rich), Real Estate Tax Manager for Forest City. “It not only makes an impact on operating costs for us, but also for tenants and other third parties.”

In 2010, they set off to solve some of the property tax management challenges they were facing. Some of challenges included inadequate software systems, difficulty organizing property tax data and the inability to centralize access for staff members to tax and assessment information, reports and approvals. As a result, Forest City set out to build business intelligence into their processes.

Explore Forest City’s journey to an intuitive data structure through itamlink.

Download The Case Study