Rethink Solutions is dedicated to delivering a world-class experience to every one of our clients through effortless on-boarding and implementations, live training and support and countless customizations. Our Customer Success Specialists take customer satisfaction to the next level and partner with each and everyone of our clients.
itamlink is designed to be intuitive, easy-to-use and problem free. Training for users and client administrators is instructor-led and can be done at your offices or via the web. Once your knowledge and experience has improved additional training and assistance is provided to ensure itamlink continues to meet your needs.
At Rethink Solutions, we believe in live, easily-accessible support. If any user questions ever do arise, our team of Customer Success Specialists are always available by phone or email between 9-5 pm EST. Outside of office hours, you can reach our team via email or access to the itamlink Knowledge Base which is available 24/7.